Using Cropwise Operations You trust us with your data. This policy describes data we collect, how we store and use your data, who may have access to them, your abilities regarding these data and legal grounds for such processing.
This policy applies to users of Cropwise Operations services anywhere in the world, including users of Cropwise Operations apps, websites or other services.
“Cropwise Operations”, “we” or “us” is the business which owns this website (SYNGENTA AGRO AG), our App and our Service, depending on the context of the usage.
SYNGENTA AGRO AG (Controller of your data):
“Service(s)” refers to the services that we provide through our Site, including but not limited to our software and App;
“App” refers to our application that may be available for download through your wireless device, third party application store or your wireless telephone service provider.
“Site” refers to our website, https://operations.cropwise.com.
In most cases, providing your personal data to us is optional. But if you do not provide required by our Site or App for identification minimum personal data, you will not be able to use our Services.
We collect data from you, your account and your device and only on the legal basis described below.
We need your name and address to identify you and to comply with accounting and tax requirements.
We need your e-mail address to send you:
However, in any time, You may set frequency of receiving and content of e-mails or refuse of receiving e-mails about services or about our Site and updates. For this you should change settings of your account or opt-out appropriate purposes contact us via e-mail email@example.com.
We collect information when you create or update your Cropwise Operations account. This may include, besides mentioned Personal data:
If you access our Service through our App we will be able to view personally identifiable information made available through your wireless device with your consent. To better provide you with our services we may ask You for additional personally identifiable information.
Please, note that personal data of the third parties may be on your device. You may provide App or Service with access to it or disclose it to us provided that such third parties gave their consent.
We also collect your Unique Device identification number to identify you and geolocation data to match Fields Reports (legal basis — to perform the agreement between you and us).
You may additionally provide App with access to media files stored on that device to add to Fields Reports (legal basis — your consent).
(What is cookie? https://en.wikipedia.org/wiki/HTTP_cookie)
We collect cookie information to save your settings when You visit our Site and use our Service, to save your preferences and remember your preferences and locations (legal basis – to ensure level of Services promised by us according to the agreement between you and us).
We don`t use cookie information for any other purposes including marketing.
You can opt whether we collect cookie information. You can turn off cookies on your browser and we will not place any cookies on your device (in this case you may not be able to use all parts of our Site or App).
We collect usage statistics about your interactions with our Service by using our software and App to understand how you use our Site and Service and to improve our Service, Site, App and your user`s experience (legal basis — our legitimate interest, namely monitoring and improving our Site, App and Services).
We use collected data as described in previous section. We will never sell, transfer or give your personally identifying information to a third party for commercial purposes without your permission. However, we may use and share usage statistics regarding You. Please, note that such date is not identifying You.
We may also use all collected data to resolve disputes between you and Cropwise Operations.
Please, note that we do not collect, store and/or process your credit card number or other payment details. Your order number is generated and stored by us to process transactions between You and Cropwise Operations. We refer your order number directly to payment service providers based on contract and require ensuring at least the same level of privacy, security and confidentiality of such data.
We will ask your consent to perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.
Controller of your data is SYNGENTA AGRO AG.
Controller collects, accesses, uses, and disseminates your data. We may delegate our authority to collect, access, use, and disseminate your information in order to provide you with high level of Services or based on your consent.
Please, note, that your data may be transferred within SYNGENTA AGRO AG outside of your state, province, country, the European Economic Area (EEA) and other governmental jurisdiction. Unfortunately, non-EEA countries may offer lower level of protection for your data as is available in the EEA, but we will take various measures and do our best to ensure that your data are treated securely.
In particular, all the personal information is being stored and processed on the hardware of Google Ireland Limited (Ireland), which is located in Belgium (within the EEA).
We take certain measures to enhance the security of our Site, App and Services. Particularly, we use technical and encryption protection provided by Google Ireland Limited (Ireland) and use encrypted connection with our Site and App.
However, we cannot guarantee the security of your data transmitted to our Site or App. Any transmission is at your own risk. Once we have received your data, we will use protection and security measures to try to prevent unauthorized access to your data and provide respective level of security and confidentiality.
It is very much so in our interest to keep our Site and App secure, but we recommend that you use anti-virus software, strong passwords, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
We may share collected data with the third parties hired by us or used based on contract to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems. In such case we require them to guarantee at least the same level of privacy, security and confidentiality of data that may be disclosed to them.
We may disclose your data to authorities:
Should we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe your publications violate law of any country having jurisdiction over us, our Site, Services, or our Terms of Service.
You can review and edit the personal information You have provided to us by logging into your account on the Site and editing your account.
In addition, we may, from time to time, retain residual information about you in our backup and/or database.
All collected data are ordinary stored for 24 months since [last use of our Service]. You may request deletion of your account or any of your data collected by us at any time through. If you terminate the Agreement between You and us according to the Terms and Conditions published on the Site, we may immediately delete any content that you have submitted to Cropwise Operations, including the personal data.
Following such request, we delete data that are not required to retain. We may retain your name, e-mail address, address to comply with accounting and tax regulations.
During the period of service usage and while your data are stored by us you can also ask us in any time to:
If You have any questions, comments and complaints about Cropwise Operations data practices You can submit it to SYNGENTA AGRO AG via e-mail firstname.lastname@example.org.
We aim to respond to you within 1 (one) month since receiving your request. If it is particularly complicated or you have made several requests, we aim to respond within 3 (three) months.
If you are unhappy about how we are processing your data or how we have responded to a request or complaint, you have the right to make a complaint to the Commissioner for the Protection of Personal Data in Cyprus or your local supervisory authority (in EEA).
We may post links to third party websites on our Site or App. We have no control over information included in such links.
Please, whether you access third-party websites through a link on our Site, or using our Service, note that these third-party websites are not screened for privacy or security issues by us and we are not liable for any conduct of these third-party websites.
Last Updated: Apr 2, 2021.